Sellers who use Fulfillment by Amazon (FBA) can now take advantage of our Grade and Resell service to recover value from their customer returns.
How does Grade and Resell work?
After you enroll in Grade and Resell, eligible FBA returns are inspected to see if they can be relisted with one of four conditions: “Like New,” “Very Good,” “Good,” or “Acceptable.” We inspect packaging, confirm the item matches the description, test the item’s condition, check for any signs of use, and assess any damage.
When an item is relisted through Grade and Resell, we provide customers with a detailed description of its condition. This includes information about any minor imperfections, packaging details, and functionality.
With FBA Grade and Resell, you can:
- Recover value: Turn customer returns into sales.
- Set it and forget it: Streamline customer returns management so that you can focus on your operations.
- Support sustainability: Enhance your reputation with customers by offering pre-owned products.