What is compliance and why does it matter?
Compliance is critical to promoting safety for Amazon customers, employees, and partners, and ensuring that the products sold in the Amazon store meet regulatory requirements. It’s important that products sold in Amazon’s store are safe for customers to use, and that everyone who shops and sells in Amazon’s store is able to trust that products are held to the highest standards.
Products that don’t comply with safety and regulatory standards can put customer health at risk. If a product lacks the right compliance documentation, your listings could be removed, which might affect your Account Health. If you ship internationally, non-compliant items might get stopped in customs. And if you have inventory at Amazon fulfillment centers, non-compliant products might be disposed of.
Watch Amazon senior leaders explain the importance of compliance
Manage Your Compliance dashboard
The Manage Your Compliance dashboard allows you to upload and manage product compliance documents one at a time or through bulk uploads. You can submit, track, and complete safety and regulatory requirements in one place (log in to Seller Central to view your dashboard).
Manage Your Compliance reduces the time you spend completing compliance requirements, including appeals. In the past, sellers with multiple listings had to respond to compliance tasks one by one. Manage Your Compliance provides a faster, simplified workflow where you can file and organize all necessary information and documentation to show that your products comply with Amazon’s policies and government standards and regulations.
The dashboard shows the required compliance documentation for your products. For each product with compliance requirements, the dashboard shows the product name and image, the Amazon Standard Identification Number (ASIN), and the stock keeping unit number (SKU). Under Compliance requirements, you can see the specific documents or information required for each product. You can also see the approval status for any documentation or information you’ve submitted. Additionally, you can use the At-risk sales column to help you prioritize the products with compliance needs that have the highest impact for your business.
Key features of the Manage Your Compliance dashboard
1. Submit documents and manage appeals in bulk
Submit or appeal documents one-by-one or via bulk document upload. To use the bulk feature, you can download a spreadsheet that contains all your active requests for compliance documentation, add the necessary compliance information for each product listed, then re-upload the spreadsheet to fulfill requirements across multiple listings. Upload documentation for up to 5,000 products at a time.
2. Access any services needed to achieve compliance
The Compliance Reference tool is designed to help you navigate compliance obligations across product categories and types, and helps you stay up-to-date on changing requirements. Compliance Reference provides information on compliance requirements for products, such as import or export regulations in the country you want to ship from or sell in, or if your product is subject to product safety and compliance requirements such as toys or baby products, or products that contain batteries. It’s where you can learn more about what documentation you need to sell in each store, followed by guided lab services in the event that you need additional support.
Using Compliance Reference, you can search compliance content using keyword or product type, and see providers who can assist you with fulfilling the associated requirements. However, you will need to do your own research to ensure that the service providers are right for you and that their services are up to date.
Share your feedback
We continue to review the dashboard to provide enhanced experiences for sellers and welcome feedback from you to let us know how the dashboard is working for you. Head to our Seller Forums to let us know what you think of the Manage Your Compliance dashboard, and share tips with other sellers for how you manage your compliance.
